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ASK A RANCHER

FREQUENTLY ASKED QUESTIONS

Welcome to our Help Center where we've put together our best Rancher answers in one easy-to-find place. You can sort through our categories of Frequently Asked Question to find the answers you need below.

Our meats are sourced exclusively from local farms and ranches in the great US of A. 🇺🇸 We are proud to be 100% American, and our entire process —from raising to delivering— takes place here in the US.
Our prices and quality can’t be beat. Other meat delivery services often source low-quality and imported meat, while we sell only 100% American, steakhouse-quality cuts. Our quality will never drop. Plus, our in-house customer service team is the best in the business. They’re real Americans who are passionate about our mission and committed to making your experience as good as it can be—every single time.
If you’re not 100% satisfied with your order, then please contact us. We want to do everything we can to make sure you’re taken care of and your issue is heard. Email [email protected] or call 346-474-4663.
Our cows are grass-fed as they grow up and then are introduced to a custom blend of, all-natural, 100% vegetarian grains. By sustainably repurposing distillery grains to feed our cattle, we’re, reducing waste while increasing quality. This gives the meat optimal tenderness, richer flavor, and maximum marbling, which gives you the best eating experience possible. Some people think grain is bad for cattle. Let’s dispel that. Because the idea that cattle should only eat grass rules out all the other things they naturally would have encountered roaming through open fields. Plus cattle put on weight while eating grain because they’re able to digest it BETTER than grass. Cows get more nutrition out of grain, which helps them grow to a finished size faster without compromising their health. Want to learn more about our grain-finished process and why it’s better? Check out our in-depth article here.
We don’t aim to earn a label, but rather to earn your trust. Our chicken comes from a NAE (No Antibiotics Ever) program, which means they are antibiotic, hormone, and vaccine-free for their entire lives. That coupled with how tender and easy to prepare our chicken is, are just some of the reasons why we are truly better than organic.
Yes! Check out our tasty recipes as well as meat and grilling tips on our blog and filter by recipes. While you’re there, you’ll also find juicy news and tasty tips.

Still Need Help?

Let’s fix that! Our phone lines are open Monday through Saturday and our Help Center is always stocked with the most frequently asked questions we get from customers just like you. Never hesitate to reach out for help. We have an in-house customer service team full of people passionate about answering your questions and helping you find exactly what you need. Check out the help center or reach out to us today. We’d love the chance to help you.

Call Us: 346-474-4663
Monday-Friday | 8am-6pm CST
Saturday | 8am-4pm CST